1. Introduction
NeuroMelody respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By accessing our website, you agree to the terms outlined in this policy. If you do not agree with any part of this Privacy Policy, please refrain from using our website and services.
2. Information We Collect
We collect different types of data to enhance our services and improve user experience. This includes personal data you provide directly and information gathered automatically through website interactions.
Personal Information: When you contact us, sign up for updates, or make inquiries, we may collect your name, email address, phone number, and other relevant details.
Technical Data: We collect technical information such as IP address, browser type, device information, and operating system to ensure site functionality and security.
Usage Data: Information about how you interact with our website, including pages visited, session duration, and referral sources, is collected to optimize our content and user experience.
3. How We Use Your Information
We use your data responsibly to provide, improve, and secure our services. The information collected helps us optimize our platform and communicate with users.
Providing Services: We use your data to respond to inquiries, send updates, and deliver requested content.
Improving Website Experience: By analyzing website traffic and user interactions, we enhance the functionality and relevance of our content.
Security and Fraud Prevention: Data monitoring helps us detect and prevent security threats, unauthorized access, and fraudulent activities.
Marketing and Communication: With your consent, we may send promotional content and newsletters, which you can opt out of at any time.
4. Legal Basis for Data Processing
Our data collection and processing comply with legal regulations and are based on several lawful grounds. We ensure transparency and user control over personal information.
User Consent: When you voluntarily provide data through forms or subscriptions, we process your information based on your consent.
Legitimate Interests: We may use collected data to analyze website traffic and improve user experience while ensuring compliance with legal requirements.
Legal Obligations: In certain cases, we may be required to retain or share information for legal compliance or law enforcement purposes.
5. Data Sharing and Third Parties
We do not sell or rent your personal data to third parties. However, in specific cases, we may share information with trusted service providers.
Third-Party Service Providers: We work with hosting providers, analytics services, and customer support tools that process data on our behalf.
Legal Compliance: If required by law or governmental authorities, we may disclose personal data to comply with legal obligations.
Business Transactions: In case of a merger, acquisition, or business restructuring, personal data may be transferred to the new entity under the same privacy protections.
6. Data Retention and Security
We retain personal data only for as long as necessary to fulfill its intended purpose. Secure storage and encryption methods are used to protect your information.
Retention Period: Data is stored for the duration needed to provide services and meet legal requirements. Once no longer necessary, data is securely deleted.
Security Measures: We implement industry-standard security protocols, including encrypted communication and restricted data access, to prevent unauthorized access and breaches.
7. Cookies and Tracking Technologies
We use cookies to enhance website functionality and user experience. For detailed information, please refer to our Cookie Policy.
Essential Cookies: Required for website functionality and security.
Analytics Cookies: Help us track user behavior to optimize performance.
Marketing Cookies: Used for personalized advertising, only enabled with user consent.
8. User Rights and Choices
You have control over your personal data and can exercise specific rights under applicable privacy laws. We are committed to transparency and user empowerment.
Access and Update: Users can request access to their stored data and request corrections if needed.
Data Deletion: Upon request, personal data can be deleted unless required for legal purposes.
Opt-Out Options: Users can unsubscribe from promotional emails at any time through the provided opt-out link.
9. Third-Party Links and External Websites
Our website may contain links to third-party websites. We are not responsible for their privacy policies or data handling practices.
External Content Disclaimer: Clicking on third-party links may direct you to external sites with different privacy practices.
User Responsibility: We encourage users to review the privacy policies of any linked sites before sharing personal data.
10. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal data from minors.
Parental Guidance: If a parent or guardian believes their child has provided personal data, they should contact us for its removal.
Age Restrictions: Users under 18 should obtain parental consent before using our services.
11. Changes to This Privacy Policy
We may update this policy periodically to reflect legal changes and improvements. Any modifications will be posted on this page with a revised effective date.
User Notification: Significant updates will be communicated through email or website notifications.
Review Encouragement: We encourage users to review this policy regularly to stay informed about their privacy rights.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or your data rights, please contact us.
Address: Urocza 27, 30-418 Kraków, Poland
Phone: +48 793 833 580
Email: info@neuromelody.com
